Testimonials

We ask every client to give us feedback on how we dealt with their financial requirements, and whether they were entirely satisfied. Every response is carefully reviewed to see whether they highlight an opportunity to improve our service even further. We understand that written testimonials can be made up and sometimes cannot be relied upon. However, every one of the clients below has given their permission for their quotes to be reproduced and their written testimonials can be viewed at any time in our offices.

“A fabulous and supportive service from Robert. Great advice, offered with excellent explanation of our options”

– Mr & Mrs J Clarke, Saxilby”

“Equity Release is a complex area with confusing choices and fairly technical elements in it. Andy was at all times responsive to our needs – and he listened! A real professional.”

– Mr & Mrs P S Briggs, Teddington”

“Mr Wilson was able to explain the details of Equity Release very clearly to us, and enable us to make an application. We are very much pleased to have his guidance throughout”

– Mr & Mrs Skerritt, Pinxton”

“Robert was knowledgeable and helpful throughout the process. My husband works from home and it is not easy to get away from the desk for lengthy appointments. Robert suggested visiting us at home which made it much easier for us.”

– Mr & Mrs M Housley, Lincoln”

“Feeling comfortable when discussing and dealing with our financial affairs, together with being able to trust the advice given, has always been of prime importance to us. We are pleased to say that Robert came up to the mark throughout our latest remortgage process.”

– Mr & Mrs T Rawlins, Lincoln”

“Very professional and efficient service. We have no hesitation in recommending this company.”

– Mr & Mrs S T Holman, York”

“Andy provided excellent advice and was extremely knowledgeable about his products. Totally happy”

– Mr R Rickard, Spalding “

“Fab, as always!”

– Mr S Barkes, Lincoln”

“I would just like to say from the very beginning I was dealt with in every way very courteously, and have a very high regard in how everything was dealt with.”

– Mr I Helm, Sleaford”

“Robert was very friendly and helpful throughout. We felt supported and very reassured that we would find a mortgage suitable for our needs. Thank you.”

– Mr & Mrs Manning, Lincoln”

“Excellent service, efficient, knowledgeable and friendly. We felt Robert very much understood our needs and found the best deal for us. Would highly recommend.”

– Mr & Mrs Woodman, Lincoln”

“An excellent, efficient, professional service with a friendly approach. Thanks for all your help Robert.”

– Mark, Lincoln”

“Andy listened to requirements regarding equity release on our property. He came up with a product that exactly matched these needs and guided us through to a successful conclusion. We are very pleased with all that he did to give us peace of mind for the next five years.”

– Mr & Mrs R Campbell, Handforth, Cheshire”

“Andy Wilson guided me through a very complicated remortgage. Perfect professional Gentleman who took the time to understand my needs and source the best product he could.”

– Mr D M Roberts, Ingham

“Andy is most professional and knowledgeable – he researches the finest detail and makes recommendations to suit the customer, not himself.”

– Mr & Mrs V Erfmann, Lavenham

“Couldn’t have wished for a better service, professional, great communication and a pleasure to do business with. Would highly recommend to family and friends. Excellent service throughout.”

– Mrs N Greenlees, Ruskington

“Andy was helpful from the word Go. He went out of his way to get things sorted for us. If I ever needed to contact him he always responded by text, phone or email. Andy explained everything in detail and saw us at short notice. He is fantastic at his job and putting people at ease.”

– Mrs C & Mr B Jones, Lincoln

“Throughout the service which we entered into with Andy he explained fully everything about it, answered our questions immediately and ensured everything went very smoothly. We would fully recommend him to anyone wanting to take similar actions. He was careful and considerate throughout”

– Mr & Mrs C Barkes, Lincoln

“Andy has helped my family with financial guidance whilst we transitioned from a military career into a civilian one. He really makes the effort to listen and understand what we are trying to achieve. I have never feared handing my financial goals to Andy. He has looked after them and helped me concentrate on my family knowing they are well looked after. A first class job carried out by a first class gentleman.”

– Mr B Airlie, Livingston

“The financial service I received from Andy Wilson was excellent and very satisfactory. He explained everything to me. I would recommend him to anyone who wishes to do this”

– Mrs P Carr, Hemingfield

“Andy inspires confidence and is on top of the job from start to finish, looking after our best interests all the time. Down to earth and courteous service. Excellent guidance. Many thanks from us both.

– Mr & Mrs R Siddall, Saxilby

“We received a very friendly, courteous and professional service. Everything was explained clearly from start to finish and we were most impressed as we had no ‘shocks’.

– Mr & Mrs R Clarke, Fiskerton

“Thank you for all your help. We are very happy with both the product and your ‘no-nonsense’ approach to arranging the mortgage for us.

– Mr & Mrs T Williams, Sudbrook

“Andy handled our case with total professionalism and in a way that assured us that he understood our needs. All Equity Release cases are individual and it is essential that an adviser recognises this. At no point did we feel that we were “just another client” – that is a real achievement”. We are grateful to him for his efforts.

– Mr & Mrs P B, London

“Sourcing a mortgage can be a daunting experience, especially with the latest rules and regulations. We had some limiting factors which would have made the process very tricky but we were dealt with efficiently and very professionally by Andy which allowed the whole process to run smoothly and gave us the best outcome and peace of mind – thank you very much.”

– Mr & Mrs R Ashmore, Lincoln

“Thanks so much for all your help in what was quite a complicated and time consuming process!”

– Mrs H Brennan, Potterhanworth

“The depth of his knowledge is very impressive and he has been extremely helpful with his involvement in a difficult situation. Advice outstrips other mortgage brokers I have consulted”

– Ms S, London

“Andy it’s a pleasure to do business with you. Would recommend him to anyone. Many thanks”

– Mr & Mrs D Housley, Heckington

“Asking for help with personal financial matters when things don’t look too good is always a big step. We were lucky that we found Andy who offered a professional, clear and confident solution to our problems. We would not hesitate to recommend Andy to anyone who who wants sound financial advice delivered in a friendly yet professional way.”

– Mr & Mrs D M, Ruskington

“Andy is professional and helpful. Nothing seemed ‘too much’ and he went the extra mile to make sure that we had nothing to worry with at such a stressful time! Worth every penny just for that! Thank you”

– Mr A Lear & Miss K Highfield, Lincoln

“The service was most excellent from start to finish”

– Mr C Sharpe, Nottingham

“Very efficient and friendly”

– Mr M Hanheide, Lincoln

“Found Andy to be very professional and very knowledgeable about the industry”

– Mr & Mrs A Crane, Cossington

“Thank you for your help. You were very professional and kept me informed every step of the way”

– Mr R Toothill, Hull

“Usual good service from Andy and always kept us in the picture”

– Mr & Mrs N Allen, Kirton Lindsey

“I was very impressed by Andy’s manner, knowledge of the product, and his professionalism. He explained all aspects of equity release and answered all my and my son’s questions and delivered a most impressive report.

I would not hesitate in recommending him and in fact we were so pleased with the way he dealt with my equity release that my son engaged him to advise on mortgages.”

– Mrs E J, Lincoln

“From the first meeting until the completion of our business we found Andy to be extremely helpful giving us clear understandable information. All through the process if we had any queries they were always answered quickly, by far the most efficient part of our financial process. Thank you.”

– Mr & Mrs M Willerton, Grimsby

“I can find no fault in Mr Wilson nor the information he gave! Repetition and reassurances given to me, without causing any embarrassment, great! Would always recommend his services to anyone”

– Mrs J M Mann, Sutton In Ashfield

“Andy Wilson went to great lengths to find us the best mortgage for our difficult situation.”

– Mrs Pybus and Mr Pybus, Saxilby

“Andy explains things in a way we can understand and we trust his knowledge and recommendations from previous advice.”

– Mr & Mrs N D Allen, Kirton in Lindsey

“Rapidly understood my requirements, selected the best all round value to meet my needs and all with a friendly service. No hesitation in recommending Andy for solid advice.”

– Mr J Innes, Lincoln

“You have, once again, exceeded my expectations. Your service is second to none. You portrayed the options available in a clear, no nonsense way and sought out the best possible deal based on my lifestyle choices. You were efficient and effective and maintained a great sense of humour throughout. I have already recommended you to a number of my friends who have been similarly impressed.”

– Ms G Shadlock, Harmston

“Having dealt with Andy for a number of years we continue to be impressed with his professionalism and high quality of service. He is quick to put minds at rest without encouraging delusions of grandeur!
This said, his sense of humour is equally comforting when seeking navigation through the shark infested waters of financial advice”

– Mr & Mrs M Wilson, Welton

“An excellent and professional service that we will definitely use again and be happy to recommend to friends and colleagues”

– Mr & Mrs A Rendall, North Hykeham

“Very nicely presented and very patient to ensure we understood everything. Nothing too much trouble and very impressed with his knowledge of financial matters”

– Mr & Mrs B J Coupland, North Hykeham

“Thank you very much for your help and support in the purchase of our house. Your advice when the seller decided to unexpectedly ‘up’ the price by £6,000 was especially valuable. We have already recommended your services to other people.”

– Mr N Hancock & Ms J Cullen, Reepham

“Knowledgable, professional and no-nonsense or up-selling. Andy made the whole process easy. I would highly recommend him.”

– Ms J Slater, Lincoln

“A very complete, professional and satisfactory mortgage, survey and application process. Thank you.”

– Mr & Mrs R Chapman, Birthorpe

“We knew a little about Equity Release, but certainly not enough to know whether it was right for us. However, after a well-informed talk with Andy, we had no hesitation in continuing to proceed. Everything from start to finish was made so easy for us. Brilliant service.”

– Mr & Mrs R Taylor, Louth

“Excellent service as usual, in depth knowledge and sound advice. Someone you can trust and deal with confidently.”

– Mr & Mrs H Chantry, Horncastle

“I was a little apprehensive about a project I was about to undertake and needed some financial advice. Andy was recommneded to me and I found him very approachable. He made the process very straightforward, explained everything in terms that I could easily understand. I would feel comfortable in recommending him”

– Mrs J Shadlock, Lincoln

“Andy Wilson dealt with what, to me at any rate, were complex problems with tact, kindness and great professionalism. At no time did I feel he begrudged the time spent in giving me advice, the outcome of which was very satisfactory”

– Mrs A Salisbury, Lincoln

“Andy is someone who I have always found to be professional and trustworthy at all times. He has extensive knowledge of all kinds of financial planning and can, when necessary, be creative in his approach. Andy also makes a sometimes seemingly complicated subject easy to understand. can say without hesitation that I will continue to use Andy as there is no-one else I know in his field that I feel as comfortable with and I can highly recommend him. He is a real person who goes out of his way to understand your individual needs and to ensure you get the correct advice.”

– Mr J Harwood, Coleby

“I commend Andy to anyone who needs help and advice in Equity Release. Andy was so helpful, explained all the pro’s and cons on what I needed to do. I was advised every step of the way. Any queries I had were dealt with quickly, by phone or on a personal level. Andy was always prompt to appointments, kind and courteous at all times”

– Mrs M Riley, Bracebridge Heath

“We have used Andy’s services for over 10 years and have found his advice to be excellent. Andy’s advice has always taken into account our needs and requirements and we have never been offered anything that we have not needed. I have found Andy to be helpful, honest and he has always explained the different options to us in a manner that we can easily understand and has enabled us to make the right decisions concerning our finances.”

– Mr & Mrs N Manders, Lincoln

“May I say a very big ‘thank you’ for all the help and support/advice that you have freely given to me and my family. I know from experience that to have somebody at the end of a phone line who takes the time and cares what happens to people is something that is beyond measure”

– Mrs A Hartle, Boston

“I have known Andy for many years and have no hesitation in recommending him personally and professionally. He is very knowledgeable, has tremendous integrity, a forward looking perspective and very high standards. He has the ability to bring humour and relaxation to what can be complex conversations. I have nothing but the highest regard for his work and just as important, his way of working.”

– Mr J M Woodall, Kibworth

Reviews and Ratings for Financial adviser Andy Wilson, Lincoln

Contact Us

Contact Andy Wilson Financial Services directly or fill out your details and we will contact you as soon as we're available.

I provide my consent for Andy Wilson Financial Services to contact me regarding my enquiry. We will use your name, email address and contact number (‘personal information’) to contact you about the services you have requested or respond to an enquiry you have submitted, which will require us to share your personal information with our advisers and supervisors. For further information on how your information is used, including disclosure to third parties, how we maintain security of your information and your rights in relation to the information we hold about you, please see our Privacy Policy.

Email communications are not secure and for this reason Andy Wilson Financial Services cannot guarantee the security of the email, its contents or that it remains virus free once sent.

Andy Wilson Financial Services Ltd is an appointed representative of TenetLime limited, which is authorised and regulated by the Financial Conduct Authority. TenetLime limited is entered on the Financial Services Register (www.fca.org.uk/register) under reference 311266.

Andy Wilson Financial Services Ltd is Registered in England and Wales under reference no: 07547809. Registered Office: Landmark House, 1 Riseholme Road, Lincoln, LN1 3SN.

The information contained in this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

Privacy Overview

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You can adjust all of your cookie settings by navigating the tabs on the right hand side.

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Keeping this cookie enabled helps us to improve our website.

Privacy Policy

1 – General

(1.1)

Andy Wilson Financial Services Ltd (“we” “us” “our”) is committed to protecting and respecting your privacy. We are the data controller and will process your personal data in accordance with the Data Protection Act 1998 as amended or replaced by the General Data Protection Regulation 2016 and any national laws which relate to the processing of personal data (“data protection legislation”).

(1.2)

Please read the following carefully to understand our views and practices regarding Your Data and how we will treat it.

This policy applies to information we collect about:

  • Visitors to our website
  • Customers
  • Introducers
  • Suppliers

2 – Visitors to our Websites

(2.1)

We may collect and process personal data about you in the following circumstances:

  • (2.1.1) – When you complete the online contact forms on our website (“Site”) providing us with your name, address, email address and contact number;
  • (2.1.2) – whenever you provide information to us when reporting a problem with our Site, making a complaint, making an enquiry or contacting us for any other reason. If you contact us, we may keep a record of that correspondence;
  • (2.1.3) – when you visit our Site we will retain details such as traffic data, location data, weblogs and other communication data, and the resources that you access (see section 2.2.2 on Cookies below); and
  • (2.1.4) – whenever you disclose your information to us, or we collect information from you in any other way, through our Site.

(2.2)

We may also collect data in the following ways:

  • (2.2.1) – IP ADRESSES: We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
  • (2.2.2) – COOKIES: Our Sites uses cookies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and also allows us to improve our Sites. A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.We use cookies (and sometimes other similar technologies) to:
    • Monitor your use on our website and gather analytics to help us improve your browsing experience
    • Remember your preferences to personalise your visit
    • Identify whether you are signed in to our website
    • Personalise our website and display information relevant to you
    • Help us improve the usability of our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

  • COOKIES ON THIS WEBSITE:
    Cookie Provider Description Expiration
    First-party cookies
    cookiesAcknowledged Andy Wilson Financial Services Remembers choice to hide cookie policy notification, only set when notification has been acknowledged. 6 months.
    Third-party cookies
    __utma Google Used to determine unique visitors of this website, the cookie is updated with each page view. 2 years from set/update.
    __utmb Google Used to establish and continue a session with the website. 30 minutes from set/update.
    __utmz Google Stores how you reached the website such as a website search engine, email link etc. 6 months from set/update.
    __utmx Google This cookie is used to help us test and experiment with different looks/styles of our website. This is only set when required. 2 years from set/update.

(2.3)

We may use your personal data for our legitimate interests in order to:

  1. provide you with information or services that you requested from us;
  2. respond to an enquiry submitted via  our online contact forms; 
  3. allow you to participate in interactive features of our Site, when you choose to do so;
  4. ensure that content from our Site are presented in the most effective manner for you and for your device;
  5. improve our Site and services;
  6. process and deal with any complaints or enquiries made by you; and
  7. contact you for marketing purposes where you have signed up for these (see section 5 for further details).

Website Links:

Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. Please check before you submit your information to these websites.

3 – Customers

(3.1)

We will collect details such as name, address, email address, contact number, date of birth, national insurance number and financial information in order to provide services to customers. We may also receive details of credit checks undertaken where you have supplied these to us.

(3.2)

We will share customer personal information with our employees to manage our relationship with you and we will retain customer personal data for 80 years.

(3.3)

We will use your personal data provided to comply with our contractual obligations arising from the agreements we enter into with our Customers and share the data with financial institutions who can assist in the provision of financial services to customers including product providers, lenders, banks, insurers and third party para-planners (including Tenet* paraplanners).

(3.4)

We will use customer personal data for our legitimate interests including:

  • (3.4.1) – sharing personal data with Tenet* as they are responsible for the services we provide to our clients and have a legal obligation to monitor our compliance with the FSMA and Financial Conduct Authority rules. Further details regarding how Tenet will use customer personal data can be found on it’s website at www.tenetgroup.co.uk or by contacting Tenet on 01132-390011;
  • (3.4.2) – with your consent, marketing our other products and services by mail and email; and
  • (3.4.3) – with your consent, obtaining your sensitive personal data from third parties including your health, ethnic origin, or criminal prosecutions from third parties such as employers and credit reference agencies, fraud prevention agencies and other similar organisations.

(3.5)

We will not transfer any customer personal data outside the European Economic Area (“EEA”).

*Tenet  means Tenet Group Limited, Tenet Limited, TenetConnect Limited, TenetConnect Services Limited, TenetLime Limited, its associated companies.

4 – Customers

We will collect details such as contact names, address, email address and telephone number in order to contact you about goods and/or services we have ordered from you, to comply with our contractual obligations and to place further orders. We may share your personal data with our employees to manage our relationship with you and we will keep your personal data for as long as we require your goods and/or services subject to a maximum of six years from the date of our last contact with you. We will not transfer your personal data outside the EEA.

5 – Marketing

(5.1)

We may use customer personal data to provide you with details about our services, products,  business updates and events which we think may be of interest.

(5.2)

You have the right to opt-out of receiving the information detailed in section 5.1 at any time. To opt-out of receiving such information you can:

  • (5.2.1) – tick the relevant box situated in the form on which we collect your information;
  • (5.2.2) – clicking the unsubscribe button contained in any such communication received; or
  • (5.2.3) – email us at office@andywilsonfs.co.uk or call 01522-590015 providing us with your name and contact details.

(5.3)

Where you have subscribed to receive marketing correspondence from us we will keep your personal data for six years from when you subscribed to receiving marketing information from us or until you unsubscribe from receiving such correspondence from us (whichever is earlier).

6 – Legal Basis for Processing your Personal Data

(6.1)

In accordance with data protection legislation we are required to notify you of the legal basis upon which we process your personal data. We process your personal data for the following reasons:

  • (6.1.1) – for performance of a contract we enter into with you;
  • (6.1.2) – where necessary for compliance with a legal obligation we are subject to; and
  • (6.1.3) – for our legitimate interests (as described within this policy).

(6.2)

We will also process your personal data including personal sensitive data  where we have obtained your explicit consent.

7 – Disclosure of your Data to Third Parties

(7.1)

In addition to the third parties mentioned previously in this policy, we may disclose your personal data to third parties for the following legitimate business purposes:

  • (7.1.1) – staff members in order to facilitate the provision of services to you;
  • (7.1.2) – IT software providers that host our website and store data on our behalf; and
  • (7.1.3) – to a prospective buyer of some or all of our business or assets, in which case personal data including Your Data will also be one of the transferred assets.

(7.2)

We may disclose your personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our agreements; or to protect our rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

(7.3)

We will not sell or distribute your personal data to other organisations without your approval.

8 – Cross-Border Data Transfers

We do not transfer personal data outside the EEA.  Where this is required in the future, we will ensure that safeguards are in place so that such transfers comply with data protection legislation.

9 – Data Security

(9.1)

Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

(9.2)

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

(9.3)

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted to our Site; any transmission is at your own risk.

10 – Access to, updating, deleting and restricting of your data

(10.1)

It is important that the personal data we hold about you is accurate and current.  Please keep us informed if the personal data we hold about you changes. 

(10.2)

Data protection legislation gives you certain rights in relation to your personal data. You have the right to object to the processing of your personal data in certain circumstances and to withdraw your consent to the processing of your personal data where this has been provided.

(10.3)

You can also ask us to undertake the following:

  • (10.3.1) – update or amend your personal data if you feel this is inaccurate;
  • (10.3.2) – remove your personal data from our database entirely;
  • (10.3.3) – send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract;
  • (10.3.4) – restrict the use of your personal data; and
  • (10.3.5) – provide you with access to information held about you and for this to be provided in an intelligible form.

(10.4)

We may request specific information from you to help us confirm your identity. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

(10.5)

Please send any requests relating to the above to our Privacy Officer, Andy Wilson, at 2 Claudius Road, North Hykeham, Lincoln, LN6 9PH or andy@andywilsonfs.co.uk specifying your name and the action you would like us to undertake. Note that in relation to requests to access personal data, we reserve the right to charge a reasonable fee to comply with your request.

11 – Right to Withdraw Consent

Where you have provided your consent to the collection, processing and transfer of your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of data processing based on consent before it is withdrawn. To withdraw your consent please contact us at andy@andywilsonfs.co.uk or by writing to Andy Wilson, 2 Claudius Road, North Hykeham, Lincoln, LN6 9PH

12 – Changes to our Privacy Policy

We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. We will notify you if there are any changes to this policy that materially affect how we collect, store or process your personal data. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.

13 – Contact Us

We have appointed a Privacy Officer to oversee compliance with this privacy policy. If you have any questions, comments or requests regarding this policy or how we use your personal data please contact our Privacy Officer at andy@andywilsonfs.co.uk or tel: 01522-590015. This is in addition to your right to contact the Information Commissioners Office if you are unsatisfied with our response to any issues you raise at https://ico.org.uk/global/contact-us/

 

Last updated: 1 April 2018.

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I provide my consent for Andy Wilson Financial Services to contact me regarding my enquiry. We will use your name, email address and contact number (‘personal information’) to contact you about the services you have requested or respond to an enquiry you have submitted, which will require us to share your personal information with our advisers and supervisors. For further information on how your information is used, including disclosure to third parties, how we maintain security of your information and your rights in relation to the information we hold about you, please see our Privacy Policy.

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